About Us - Tristan's Chimney Service
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Chimney Service and Fireplace Appliances for Homes in Western North Carolina and Eastern Tennessee

In the heart of the High Country, NC, and Tri-City, TN, there lies a team dedicated to more than just chimney care. We are the guardians of home safety, the sentinels of peace of mind. For over 24 years, we’ve stood as pillars of reliability, Doing what we say when we say, earning countless relationships from the families we’ve served.

At Tristan’s Chimney Service, we’re not just chimney sweeps; we’re home fire safety and chimney experts. With an unwavering commitment to excellence, we know the standards inside and out. Every member of our team is meticulously trained to ensure that every job is done correctly, with precision and care we meet those standards and exceed those standards. Because we understand the stakes—poor chimney installations can lead to devastating house fires or worse.

Our journey began over two decades ago, driven by a simple belief: You deserve a safe, comfortable, and beautiful chimney. It’s this belief that fuels our every action, our every decision. We don’t just meet the standards; we exceed them. Our goal is clear: to provide our customers with the ultimate peace of mind, knowing that their homes are safe and secure.

For us, it’s not just about fixing chimneys; it’s about safeguarding homes, protecting families, and preserving memories. Because when you choose Tristan’s Chimney Service, you’re not just choosing a service—you’re choosing peace of mind. And that’s a responsibility we don’t take lightly.

Want to Make Sure Your Chimney Is Up to Code?

  1. Schedule an Appointment
  2. We’ll Inspect Your Chimney
  3. Our Technicians Will Perform Any Work That’s Needed

So schedule an appointment today, and, in the meantime, browse all of the services that we have available. Don’t put your chimney service off another year—because these problems only get worse. Rather, check the chimney off your to-do list, be confident to use your fireplace again, keep your family safe in a power outage, and know that the work was done right.

Company Mission & Core Values​

Company Mission

 Fueled by integrity and teamwork, We craft peace of mind, igniting the spirit of safe home comfort, one step at a time.

Company Vision

Every action is guided by clarity of purpose of the process, ownership of the work, integrity, and being correct. Through collaboration and enthusiasm, we ensure high-quality outcomes that benefit both our clients and our team.

Core Values

Clarity of Purpose, Expectation, and Process: Understand the why behind our actions and decisions in the sales process.

Ownership in Purpose: Take control and responsibility for our work.

Integrity in the Expectation: Fulfill promises promptly and consistently.

Be Correct in the Process: We can rely on being correct in action and standards.

5/5
"They have taken great care of us and our new stove. Jeremy has a wealth of knowledge and he always takes the time to ensure our questions are answered. We could not ask for better service. From the crew in the office to the technicians who service our home, everyone is pleasant and professional. THE BEST!!"
—Brian R. (Google Review)
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